TownSq vs Okoniq: Which HOA Platform Is Right for Your Board?

TL;DR: TownSq and Okoniq both help run a community association, but they aim at different boards. TownSq is strongest at resident engagement and online dues payments — a polished resident app, a community forum and newsfeed, amenity reservations, and secure online assessment payments — and it's frequently delivered through a management company. Okoniq is strongest as a do-it-yourself board toolkit for self-managed HOAs — dues tracking, violations with photos, included voting and polls, financials, a reserve study, a Form 1120-H tax helper, and a resident portal — on flat, published pricing from $49/month with a 30-day trial. Pick TownSq if online payments and a resident social app are the priority; pick Okoniq Property Hub if your volunteer board self-manages and wants everything in one login without add-on fees.

_Last reviewed: August 2026 · 7 min read_

If your board is shopping for software to run your HOA or community association, you've probably run into both TownSq and Okoniq Property Hub. They overlap on the surface — both put board tools and a resident app on the web and your phone — but they're built for different kinds of communities. This is a fair, plain-language comparison so you can tell which one matches how your board actually operates.

All TownSq pricing and features below are drawn from TownSq's public pages as of August 2026. Plans and terms change — always confirm current details on townsq.io before you decide.

What is TownSq, in one sentence?

TownSq is a community-management and resident-engagement platform for HOAs and community associations, available on web and mobile. Its core strengths are communication and engagement (announcements, a community newsfeed, a resident forum, messages, events, and an address book), online homeowner payments (residents can view statements and pay dues and assessments securely through TownSq Pay), amenity reservations, document storage, and polls and surveys. TownSq serves both self-managed communities and management companies, and it is closely tied to Associa, one of the largest community-management firms — so many residents first meet TownSq because their management company provides it.

What is Okoniq, in one sentence?

Okoniq is a board toolkit built specifically for self-managed HOAs and community associations, putting the board and its residents on one login: dues tracking (mark-paid, plus a resident "I paid this" self-report the board confirms in a Payments-to-Review queue), violations tracking with photos, voting and polls / motions, financials and accounting, budget, a reserve study, expenses with AI receipt capture, delinquencies, lender-readiness reports, insurance tracking, a community calendar, a utilities tracker with forward-a-bill email intake, service and maintenance requests, a weekly board digest email, a Form 1120-H tax helper with a CPA packet PDF, document storage, and a resident portal. It's designed in plain language with large buttons for everyday volunteer board members, as a mobile PWA plus an Android app.

How do the prices compare?

TownSq (as of August 2026, per its pricing page — priced per community, billed monthly):

• Pro — $90/month for a community up to 300 units: communications suite, community-management suite (amenity reservations, tasks, events calendar, document storage, polls and surveys), a dedicated client-success rep and homeowner support, and homeowner payment processing.
• Advanced — $145/month up to 300 units: adds audit logs, guest authorizations, and architectural reviews.
• Enterprise — custom pricing for larger or multi-community portfolios.
• Larger communities cost more (higher rates for 301–900 units and 900+ units), and several capabilities are priced as add-ons — for example digital voting events (about $250 per event plus a $25 setup fee), violation and inspection tracking (about $20/month), architectural review (about $20/month), and a website builder (about $10/month). TownSq advertises a free trial and about 10% off annual plans.

Okoniq (as of August 2026):

• HOA Starter — $49/month: up to 25 homes.
• HOA Standard — $99/month: up to 75 homes.
• HOA Plus — $149/month: up to 150 homes (+$1/home/month beyond 150).
• HOA Concierge — $299/month: unlimited homes.
• Every tier includes the full board toolkit — dues tracking, violations, voting and polls, financials, reserve study, and the tax helper are bundled, not add-ons. There's a 30-day free trial, and annual billing is two months free.

The clearest pricing difference: Okoniq's plans are flat and self-serve, with voting and violations included, while TownSq's base plan is competitive but layers on per-community and per-event add-ons for some of those same jobs. If your board wants one predictable number, Okoniq is simpler to reason about. We break the numbers down further in TownSq pricing and features, explained.

Where TownSq is the better fit

• You want residents to pay dues online. TownSq Pay lets homeowners pay assessments and fees securely inside the app — Okoniq does not process payments (more on that below).
• You want a resident social layer. The community forum, newsfeed, pet registry, and amenity reservations make TownSq strong at day-to-day resident engagement.
• You're professionally managed — or plan to be. If a management company runs your community (especially an Associa-affiliated one), TownSq may already be part of the package.
• You're a very large or multi-community association. TownSq scales to thousands of units and bundles professional services like accounting, print-and-mail, and resale disclosures.

Where Okoniq is the better fit

• Your volunteer board self-manages. Okoniq is built for boards that run the community themselves, without a management company in the middle. See Is TownSq worth it? for who each model suits.
• You want voting and violations included. Formal voting, polls, and photo-based violation tracking are in every Okoniq tier — no per-event or per-month add-on.
• You want board finances handled. Budget, reserve study, delinquencies, lender-readiness reports, insurance tracking, and a Form 1120-H tax helper with a CPA packet are core, not extras.
• You're tired of the shared inbox for bills. Forward a utility or vendor bill to Okoniq and it's logged automatically.
• You want plain-language design. Okoniq is built for everyday, often older, board volunteers — big buttons, one login for the board and residents.

The honest bottom line

Neither platform is "better" in the abstract — they're tuned for different communities. If your mental model is "we want residents paying dues online and a lively resident app, and we may run through a management company," TownSq is a strong, established choice. If it's "our volunteer board self-manages and we want dues tracking, voting, violations, finances, and a tax helper in one predictable plan," Okoniq is built for exactly that. The cheapest way to decide is to try one — you can walk through the Okoniq HOA board demo without signing up, and TownSq offers a demo and trial on its site. For the full menu of options, see the best TownSq alternatives for 2026.

FAQ

Is TownSq or Okoniq cheaper for a small HOA?

It depends on your community size and add-ons. As of August 2026, TownSq's base Pro plan is $90/month (up to 300 units) with extras like digital voting and violation tracking priced separately, while Okoniq's HOA Starter is $49/month (up to 25 homes) with voting and violations included. A small self-managed board often lands lower on Okoniq; confirm current pricing on each site.

Can residents pay dues through Okoniq like they can with TownSq?

No. TownSq processes online dues and assessment payments through TownSq Pay. Okoniq tracks dues (mark-paid plus a resident self-report the board confirms) but does not move money — residents pay by their own Zelle, Venmo, ACH, or check. If in-app online payments are a must-have, that's a point for TownSq.

Do I need a management company to use either one?

No for both, but the emphasis differs. TownSq serves self-managed and professionally managed communities and is often delivered through a management company. Okoniq is built specifically for boards that self-manage. See Switching from TownSq to Okoniq for how a self-managed board moves over.

Does Okoniq include voting and violations at no extra cost?

Yes. Voting, polls, motions, and photo-based violation tracking are included in every Okoniq HOA tier. TownSq offers polls and surveys in its base plans but prices formal digital voting events and violation/inspection tracking as add-ons, as of August 2026.

Which one is easier for an everyday volunteer board?

Okoniq is designed around plain language and large touch targets for volunteer board members and older homeowners. TownSq is feature-rich and polished, which is powerful but geared toward communities and managers who want a full engagement platform. Try each interface before deciding.

This comparison uses publicly available information about TownSq as of August 2026 and is not affiliated with or endorsed by TownSq or Associa. Any tax references are general and not tax advice — consult a CPA. Features and pricing change — verify the latest details on each provider's website.